Customer Testimonials

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Google Aug 23, 2019
 
Google logo
Google Aug 23, 2019
 

First time user to Moss BMW. First my wife was so impressed that we were invited to drive into the air cond garage to bring our car in for service. Professional staff well dressed and extremely clean facility. It made you feel like you were special. Soon after I recurved a text update on progress of the service that was great. Car ready that same afternoon granted nothing major but better than I am use to. Hope not to see them soon but it was a pleasure. You pay for a high end car but get service like this worth it.

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DealerRater Aug 22, 2019
 

Andrew, as always, provided great customer service. He greeted me with a smile and kept me informed with the service process. I will be back!

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DealerRater Aug 22, 2019
 

Andrew was very helpful and informative. I was very pleased with service. I was told if I have any more issues or concerns with my car, I was to call him or pass by if I were in the area and he would be happy to assist me.

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Google Aug 21, 2019
 

Moss is Boss! Adam and Chad took great care of my wife! Was worth the drive in from Baton Rouge!

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DealerRater Aug 21, 2019
 

Made a deal online, never even asked for my cell. Very reasonable and fair- no intimidation. Nice, low key dealership. Worth the drive if coming in from out of town.

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DealerRater Aug 19, 2019
 

Great service & nice staff. Staff makes sure customers have everything they need. Nothing to do with the survey but I personally like their snack/coffee corner. Very entertaining when you have to wait.;)

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DealerRater Aug 15, 2019
 

I want to thank the advisors at moss motors for getting me in and out! Even though loaners werent available as i was in the process of welcoming our son into the world, they ensured that i made it back to the hospital on time and then picked me up when my vehicle was ready! Ashley was a total sweetheart and took my situation into consideration even though there were miscommunications about the appointment that day for service! My only complaint is that the other advisors keep their heads down and dont acknowledge every customer and sales people walk right by you. I was actually interesting in discussing a new purchase. I asked the secretary about loyalty bonuses and incentives and salesmen just continued to walk by. Other than that, service was great and thank you all for the help!

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Google Aug 15, 2019
 

Kevin is the perfect service representative. Couldn’t ask for better!!

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DealerRater Aug 12, 2019
 

Moss has, by far, the best sales and the best service department I've ever worked with!!! Love you guys!! Would recommend to anyone looking for a new BMW....

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